Main chaar saal se 10CRIC ka user hoon, aur pehle yeh website mujhe kaafi pasand thi kyunki yeh cricket ke liye ekdum perfect thi. Isme dunia bhar ke cricket markets the, Indian Super League ke season mein football fans ke liye har hafta ₹3,000 ke free bets milte the, aur crypto se deposit karne par 100% bonus milta tha, jo ₹20,000 tak ho sakta tha. Main cricket, kabaddi, aur kabhi-kabhi Teen Patti ya Andar Bahar khelta tha, aur yeh site Indian aur Pakistani users ke liye bilkul sahi thi; rupee deposits, UPI payments, aur Hindi/Urdu zabaan ka support bhi tha. Welcome bonus bhi zabardast tha, ₹10,000 normal deposits ke liye aur ₹20,000 crypto ke liye. Android app se betting karna bohot aasan tha, aur Curacao eGaming license (ALSI-202408056-FI3), SSL encryption, KYC verification, aur 2FA authentication ne mujhe yakeen dilaya ke yeh secure hai.
Magar pichhle ek mahine se 10CRIC meri zindagi ka dard-e-sar ban gaya hai. Baat shuru hui jab maine 31 March ko deposit kiya. Paise mere bank account se nikal gaye, lekin gaming account mein nahi aaye. Maine customer support se live chat par baat ki, unhone kaha ke unki taraf se “technical fault” hai aur 9 April tak refund ho jayega. Jab 9 April aayi aur paise nahi aaye, maine dobara contact kiya. Unka jawab? Bank statement bhejo, phir hum “dekhenge” kya kar sakte hain. Maine statement bhej di, lekin woh bar-bar wahi maangte rahe, jaise meri emails parh hi nahi rahe. Yeh bilkul tang karne wala tha. Live chat ke agents bohot badtameez the aur har baar wahi jawab dete, “Hum ispar kaam kar rahe hain.” Mera sabr toot raha tha.
Yeh sirf ek baar ka masla nahi tha. Mere deposits har baar atakte hain, chahe main app use karoon ya website. Dono hi ab ajeeb tarike se kaam karte hain; lag hota hai, glitches aate hain, ya transactions process hi nahi hote. Mera ek cricket quiz ka prize bhi aath din se pending hai, aur jab bhi main support se baat karta hoon, wahi purana jawab milta hai. Yeh dil dukhaane wali baat hai kyunki main saalon se loyal user hoon, lekin yeh log purane users ka koi respect nahi karte.
Customer support, jo phone (+911171816618) ya email (support@10cric.com) par available hai, bilkul bekaar hai; phone number connect nahi hota, aur emails ka jawab ya toh aata nahi ya phir wahi same documents bar-bar maangte hain. Ek baar unhone kaha ke woh “advance deposit” denge jab maine dobara deposit kiya, lekin paise account se kat gaye aur bank statement bhejne ke baad bhi koi hal nahi nikla.
Sabse bura tha unka VIP program, jisme maine socha ke mujhe behtar treatment milega. Magar mujhe ek account manager mili, Angela, jo hadd se zyada rude aur irresponsible thi. Main ek VIP player hoon, jisne is platform par lakhs kharch kiye, lekin usne aisa behave kiya jaise uske paas saara control hai aur meri problems se uska koi wasta nahi. Yeh woh 10CRIC nahi raha jo maine 2012 mein join kiya tha, jab yeh South Asia mein top sports betting site thi, jisme free bets aur boosted odds jaisi mazedaar promotions hoti thi. Ab yeh India aur Pakistan mein khelne ke liye sabse kharab website lagti hai. Bank transfer se withdrawal mein 10 din tak lag jate hain, aur sports events ke liye live streaming bhi nahi hai, jo cricket-focused platform ke liye bohot bada disappointment hai.
Mujhe 10CRIC par wapas aane ka bohot afsos hai. Maine thodi der ke liye doosri sites try ki thi, aur Parimatch jaise platforms bonuses aur cashback ke maamle mein kahi behtar hain, aur unka support sach mein sunta hai. Maine 10CRIC ka app uninstall kar diya aur ab inke shady kaam; pending deposits, uncredited prizes, aur bilkul bhi zimmedari na lene; se thak chuka hoon. Mera mashwara? Is scam site se door raho. Yeh ab paise ke liye safe nahi hai, aur purane users ke saath inka rawaiya bilkul nakaabil-e-qabool hai. Sabko batayo: 10CRIC ab woh nahi raha jo pehle tha.
